Frequently asked questions we receive from our patients.
Find quick answers to common questions about starting care, scheduling, treatment options, and billing.
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Frequently Asked Questions
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What is Mind Health Group?
Mind Health Group is a virtual mental health practice specializing in psychiatric evaluations, medication management, and personalized mental health care. Our licensed providers help individuals manage conditions such as anxiety, depression, ADHD, bipolar disorder, and other mental health concerns. Through convenient telehealth appointments, we make it easier to access professional psychiatric care from the comfort of your home.
Where is Mind Health Group located?
Mind Health Group is based in Michigan and provides psychiatric care through convenient online appointments. Because our services are virtual, you can meet with your provider from home without traveling to an office. We also offer telehealth services in select additional states, depending on provider availability and licensing.
What are Mind Health Group's office hours?
Our patient care team is available Monday through Friday, from 8:30 AM to 4:30 PM Eastern Time. During business hours, you can contact us with questions about scheduling, insurance, or your care. Appointment availability may vary depending on your provider.
How can I contact Mind Health Group?
You can reach our patient care team by calling 248-471-7171, sending us a text message, or emailing getwell@mindhealthgroup.com. You can also submit a request through our website. Whether you have questions about treatment, insurance, or scheduling, our team is here to help you take the next step.
Is telehealth psychiatry private and secure?
Yes. Mind Health Group uses secure, HIPAA-compliant technology designed to protect your personal health information during virtual appointments. Your privacy is an important part of your care, and our providers follow confidentiality standards similar to those used during in-person visits.
Do I need to see a psychiatrist if I only want therapy?
Not necessarily. Talk therapy and psychiatry are different forms of mental health care, and some people benefit from therapy without medication. A licensed therapist can help you work through emotional challenges, develop coping skills, and manage stress. If medication may be helpful, a psychiatric evaluation can be considered as part of your treatment plan.
What mental health services does Mind Health Group provide?
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Mind Health Group offers psychiatric evaluations, medication management, mental health assessments, and supportive wellness services such as guided meditation. Our providers work with patients experiencing anxiety, depression, ADHD, bipolar disorder, postpartum mental health concerns, and other psychiatric conditions. Treatment recommendations are personalized to each patient’s symptoms, goals, and individual needs.
How do I schedule an appointment with Mind Health Group?
Scheduling an appointment is simple. You can get started through our website or contact our patient care team by phone, text, or email. We’ll help you navigate the scheduling process, review your information, and connect you with an appropriate provider based on your needs and availability.
How does online psychiatry work?
Online psychiatry allows you to meet with a licensed psychiatric provider through a secure video appointment. During your visit, you can discuss your symptoms, receive a mental health evaluation, and explore treatment options, including medication management when appropriate. Telehealth makes it possible to receive ongoing psychiatric care without visiting an office.
What makes Mind Health Group different from other mental health providers?
At Mind Health Group, we believe mental health care should feel personal, accessible, and supportive. Our approach combines evidence-based psychiatric treatment with individualized care and complementary wellness practices, such as guided meditation. We take the time to understand your needs and work with you to develop a treatment plan that supports your long-term mental health.
Can meditation really support psychiatric treatment?
Yes. Guided meditation may help reduce stress, improve emotional awareness, and support healthier coping habits. At Mind Health Group, meditation can be used alongside psychiatric treatment as an additional tool for managing everyday stress and supporting overall well-being. While meditation doesn’t replace professional mental health care, it can complement your existing treatment plan.
What is psychiatric medication management?
Psychiatric medication management involves working with a qualified provider to find and maintain medications that support your mental health. Your provider monitors your symptoms, reviews potential side effects, and adjusts your treatment when necessary. At Mind Health Group, medication management is personalized to your needs, with ongoing appointments to help ensure your treatment remains safe and effective.
Does Mind Health Group accept insurance, and are self-pay options available?
Mind Health Group accepts a variety of insurance plans, including many major commercial insurance providers and Medicare. Coverage may vary depending on your specific plan, provider, and state. Self-pay options are also available for patients without insurance or those who prefer to pay out of pocket. Our billing team can help explain your coverage and current appointment rates before you schedule.
Can physician assistants prescribe psychiatric medications?
Yes. Licensed physician assistants (PAs) can prescribe psychiatric medications within their legal scope of practice and applicable state regulations. At Mind Health Group, qualified psychiatric providers evaluate symptoms, review medical histories, and develop treatment plans that may include medication when appropriate.
Can Mind Health Group prescribe psychiatric medications online?
Yes. Mind Health Group offers psychiatric medication management through virtual appointments. If your provider determines that medication is appropriate, a prescription may be sent electronically to a pharmacy. Certain medications, including controlled substances, may have additional prescribing requirements or restrictions based on state and federal regulations.
Is online psychiatry effective?
Yes. Research shows that telehealth psychiatry is just as effective as in-person care for most mental health conditions. At Mind Health Group, our providers deliver high-quality, evidence-based psychiatric care securely online, making it easier for you to get consistent support.
What’s the difference between therapy and psychiatry?
Therapy focuses on helping you understand your thoughts, emotions, and behaviors while developing healthier coping strategies. Psychiatry involves medical evaluation, diagnosis, and treatment of mental health conditions, often including medication management. Depending on your needs, therapy and psychiatry may be used separately or together to support your mental health.
Who can benefit from telehealth psychiatry?
Online psychiatric care may benefit adults experiencing anxiety, depression, ADHD, bipolar disorder, mood changes, or other mental health concerns. It’s also an option for people who need ongoing medication management or prefer the convenience of virtual appointments. Your provider can help determine whether telehealth is appropriate for your individual needs.v
How will I receive my psychiatric medications after an online appointment?
If your provider prescribes medication during your virtual appointment, the prescription can typically be sent electronically to your preferred pharmacy for pickup. Home delivery may also be available through participating pharmacies, depending on your medication and pharmacy services. Your provider and patient care team can help explain the next steps for receiving your prescription.